Neuralens AI
Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities. It helps shoppers find and understand products from the connected catalog while the store keeps control of knowledge, inventory and human handoff.
Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities. It helps shoppers find and understand products from the connected catalog while the store keeps control of knowledge, inventory and human handoff.
Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities.
- Views
- 0
- Uses
- 0
- Favorites
- 0
- Editorial Score
- 70/100
- Supported Platforms
- Shopify
- Freshness
- Last reviewed Aug 2026 — Due for refresh
Buying view: Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities. It helps shoppers find and understand products from the connected catalog while the store keeps control of knowledge, inventory and human handoff.
Capabilities
The assistant can answer product questions and guide discovery from a connected catalog; selected search functions can also be used in a custom storefront. A store should check catalog freshness, conversation limits, recommendation accuracy and live-chat handoff before treating it as a sales channel.
What problem it addresses
Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities. It helps shoppers find and understand products from the connected catalog while the store keeps control of knowledge, inventory and human handoff.
How people use it
The assistant can answer product questions and guide discovery from a connected catalog; selected search functions can also be used in a custom storefront. A store should check catalog freshness, conversation limits, recommendation accuracy and live-chat handoff before treating it as a sales channel.
This composition map uses Neuralens AI's three current operating areas. Sell covers guided shopping; Support covers routine service and handoff; Growth Intelligence turns conversation activity into operator-facing analysis. They are separate jobs supported by the same trained agent context.
What each module does and its role
Sell
Sell is the onsite shopping-assistance role for recommendations, product comparisons and category-specific advice. It uses the connected catalog and shopper questions to guide a product decision; the operator still controls the product information and the boundaries of that advice.
Support
Support handles routine service requests such as order status, returns, address changes and cancellations. The agent can resolve documented requests or route complex cases to a person with context, while the actual action rights depend on the connected store and support setup.
Growth Intelligence
Growth Intelligence analyzes conversation activity for drop-off reasons, unmet intent, sentiment and product-demand signals. It turns customer questions into an operator-facing analysis surface, but the listed predictive analytics and automated experiment insights remain described as coming soon on the current page.
Commercial plans
Estimated from published pricing rules
Neuralens conversation cost estimator
Uses the published self-service plan allowances, monthly and annual subscription amounts, and per-100-conversation overage rates.
Enter the number of AI conversations you expect in one month.
1,200 conversations included; extra usage is estimated at $12.00 per 100 conversations.
This is a monthly usage estimate. Enterprise pricing, taxes and any billing treatment for excess conversations outside the public page remain outside this model; confirm the final charge with Neuralens.
Neuralens prices plans by catalog size and included conversations, with published per-100-conversation overage rates. Annual amounts are billed per year; custom integrations and agent flows appear only in higher plans or Enterprise.
Neuralens AI public commercial reference
| Product or sales surface | Scope | Public price and status |
|---|---|---|
| Free | Testing entry for a small catalog and 30 included conversations. Included plan entitlements
Optional add-ons
| $0/month$12 per additional 100 conversations |
| Starter | Paid entry for up to 1,200 products and 1,200 conversations. Included plan entitlements
Optional add-ons
| $129/month$1,299/year$12 per additional 100 conversations |
| Growth | Growth plan for up to 2,500 products and 2,500 conversations. Included plan entitlements
Optional add-ons
| $249/month$2,399/year$11 per additional 100 conversations |
| Pro | Higher-volume plan for up to 5,000 products and 5,000 conversations. Included plan entitlements
Optional add-ons
| $449/month$4,199/year$10 per additional 100 conversations |
| Enterprise | Custom plan for unlimited products and conversations with tailored implementation scope. Included plan entitlements
| Custom quote |
Comparable tools: price and workflow
| Tool | Workflow difference | Official public price reference |
|---|---|---|
| Manifest AI | A storefront needs a focused conversational shopping assistant for product questions and discovery. Check Shopify data scope, knowledge grounding, handoff, customer-visible accuracy, and whether the assistant fits the selling journey. | Free to test: Free |
| Rep AI | A storefront needs a focused conversational shopping assistant for product questions and discovery. Check Shopify data scope, knowledge grounding, handoff, customer-visible accuracy, and whether the assistant fits the selling journey. | Pay-as-you-Grow: $0 (100 free visitors/month)Starter: $99/monthBasic: $199/month |
| HeiChat | A storefront needs a focused conversational shopping assistant for product questions and discovery. Check Shopify data scope, knowledge grounding, handoff, customer-visible accuracy, and whether the assistant fits the selling journey. | Free: Free to installPro: $29.90 every 30 daysPro Plus: $69.90 every 30 days |
| VanChat | A storefront needs a focused conversational shopping assistant for product questions and discovery. Check Shopify data scope, knowledge grounding, handoff, customer-visible accuracy, and whether the assistant fits the selling journey. | Free: Free to installMultiple published volume tiers; see official pricing.Multiple published volume tiers; see official pricing. |
| ChatBot.com | A storefront needs a focused conversational shopping assistant for product questions and discovery. Check Shopify data scope, knowledge grounding, handoff, customer-visible accuracy, and whether the assistant fits the selling journey. | Starting plan: From $19/user/month |
Frequently asked questions
What does Neuralens AI use to answer shoppers?
Its documented inputs include catalog information, product attributes, inventory, store policies, order data and approved knowledge or operating procedures. These records need to be current for product guidance to stay useful.
Can Neuralens AI replace human support?
The documented product includes an onsite sales and support agent and product recommendations, but the store should still confirm how conversations transfer to live chat and how exceptional questions are handled. Its customer-facing answers depend on the connected catalog and rules.
How is Neuralens AI priced?
The public plans list Free for up to 50 products and 30 conversations, and Starter at $129 per month for up to 1,200 products and 1,200 included conversations. Additional conversations are listed at $12 per 100.
Sources
User reviews
Neuralens AI
Content checked: