Store Experience & Conversion AI

Manifest AI: Shopify AI shopping assistance

Manifest AI is a Shopify shopping-assistant platform for guiding product discovery, answering store questions and supporting product recommendations. Merchants can configure agents, quizzes, search and recommendation rules, support answers and human handoff around their own catalog and policies.

Manifest AI is a Shopify shopping-assistant platform for guiding product discovery, answering store questions and supporting product recommendations.

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Editorial Score: 79/100

Supported Platforms: Shopify
Freshness: Updated Oct 12, 2026

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Buying view: Manifest AI is a Shopify shopping-assistant platform for guiding product discovery, answering store questions and supporting product recommendations. Merchants can configure agents, quizzes, search and recommendation rules, support answers and human handoff around their own catalog and policies.

Manifest AI features and workflows

The product combines shopper-facing guidance with the merchant controls behind it: catalog and knowledge inputs, recommendations, embedded experiences and conversion analysis. Before it is used on high-traffic or regulated product pages, the store should check that its catalog, inventory and policy rules are reflected in the customer-facing answers.

Manifest AI use cases

How Manifest AI works

Manifest AI operating areas

This composition map reflects Manifest AI's current operating surfaces rather than the older four-persona framing. Product guidance and shopper interactions are customer-facing; knowledge, handoff and measurement help the merchant control and improve those experiences.

What each module does and its role

The Manifest AI module descriptions explain the roles of Product guidance and rules, Chat, quizzes and embeds, Support and human handoff, and Data sources and response control.

Product guidance and rules

Product guidance controls which products and collections are visible to the assistant, which search mode is used, and how keyword or question-based rules boost, avoid or narrow recommendations. Merchants can test rules against the storefront assistant, while catalog freshness and availability remain source-data responsibilities.

Chat, quizzes and embeds

Chat, quizzes, conversation starters and PDP embeds give shoppers several ways to ask, compare or narrow a product choice. These are placement and interaction surfaces; they still use the configured products, knowledge and rules rather than creating an independent catalog.

Support and human handoff

The assistant can answer documented product, policy, order, return or refund questions and route selected conversations to Shopify Inbox, Gorgias, Zendesk, BIK or other connected paths. Handoff quality depends on the configured channel, business hours, permissions and the context transferred with the conversation.

Data sources and response control

Data Sources combines Shopify products with FAQs, links, files, policy text, discounts and eligible support-ticket knowledge. Merchants can simulate intent questions, regenerate answers, add manual overrides and correct responses before or after launch, keeping factual control with the store.

Analytics and experiments

Analytics and eligible A/B tests help teams inspect interaction, conversion-influence and placement performance. Those measures support iteration, but the attribution definition, traffic split and business baseline determine what the result can justify.

Manifest AI pricing and plans

View official pricing details

Manifest AI publishes a free testing entry on Shopify but does not publish complete paid production tiers there. Use the free plan to validate store data, answers, recommendations and handoff, then obtain written production limits and commercial terms.

Manifest AI public commercial reference

Product or sales surface	Scope	Public price and status
Free to test	Testing entry; production usage, integrations, agent limits and support should be confirmed in writing. Included plan entitlements AI chatbot Product recommendations Store-data training Cart and checkout recovery Lead collection Dedicated AI expert described in the listing Optional add-ons Paid production volume, agents, integrations and support are quote-defined	Free

Manifest AI alternatives compared

Product	Product scope	Best-fit scenarios and implementation responsibilities	Pricing and billing
Manifest AICurrent product	Manifest AI is a Shopify shopping-assistant platform for guiding product discovery, answering store questions and supporting product recommendations.	Best fitConsider Manifest AI for conversational product discovery and recommendations on Shopify. Compare Rep AI for proactive shopping conversations triggered by storefront behavior and HeiChat for storefront product and policy answers with human handoff. ImplementationYour team would connect the catalog and store knowledge, configure prompts and review product guidance.	See plans and pricing information above
Rep AI	Rep AI is an ecommerce AI shopping assistant and support suite that guides shoppers, resolves service requests, and hands exceptions to human agents across connected channels.	Best fitConsider Rep AI for proactive shopping conversations triggered by storefront behavior when comparing it with Manifest AI. ImplementationWith Rep AI, your team would connect the catalog, set engagement rules and review recommendations and service handoffs. Official product and workflow ↗	Confirm current billing terms before buying. Pay-as-you-Grow: $0 (100 free visitors/month) Starter: $99/month Basic: $199/month
HeiChat	HeiChat is a Shopify AI shopping assistant that answers product questions and hands difficult conversations to a person.	Best fitConsider HeiChat for storefront product and policy answers with human handoff when comparing it with Manifest AI. ImplementationWith HeiChat, the team would connect store knowledge, choose a model, configure reply settings and prepare human handoff. Official product and workflow ↗	A comparable current amount has not been confirmed for this purchase scope; use the official pricing source to check the plan, billing unit and additional charges. Official commercial information ↗
VanChat	VanChat is a Shopify AI shopping assistant and live-chat tool for answering store questions, recommending products, tracking orders, collecting leads and handing difficult conversations to a person.	Best fitConsider VanChat for Shopify shopping conversations with recommendations and supported order tasks when comparing it with Manifest AI. ImplementationWith VanChat, your team would sync products and policies, configure permitted tasks and route difficult chats to staff. Official product and workflow ↗	A comparable current amount has not been confirmed for this purchase scope; use the official pricing source to check the plan, billing unit and additional charges. Official commercial information ↗
Neuralens AI	Neuralens AI adds an onsite sales and support assistant to an ecommerce store, with product recommendations, catalog enrichment and selected search capabilities.	Best fitConsider Neuralens AI for an onsite assistant with catalog enrichment and selected search tools when comparing it with Manifest AI. ImplementationWith Neuralens AI, your team would prepare catalog attributes and policies, configure the assistant and check the product information shown by the assistant. Official product and workflow ↗	A comparable current amount has not been confirmed for this purchase scope; use the official pricing source to check the plan, billing unit and additional charges. Official commercial information ↗
ChatBot.com	ChatBot.com is a visual chatbot platform combining configured conversation flows, AI answers and a LiveChat handoff.	Best fitConsider ChatBot.com for visual chatbot flows with AI answers and a LiveChat handoff when comparing it with Manifest AI. ImplementationWith ChatBot.com, your team would build and test conversation flows, train the chatbot on approved content and set up the handoff. Official product and workflow ↗	Confirm current billing terms before buying. Essential: $19/user/month paid annually, or $25/user/month paid monthly; includes 10 AI resolutions/month. Extra AI resolutions: $0.99 each, or $49.50 per automatically refilled 50-pack. Official pricing ↗

Manifest AI third-party integrations

ShopifyShopify → Manifest AI

Connect the Shopify store so its product catalog is imported and made available to the Manifest AI shopping assistant.

Manifest AI Shopify catalog guide

GorgiasManifest AI → Gorgias

Hand a shopper conversation from Manifest AI to a Gorgias support ticket when human help is needed.

Gorgias Manifest integration

Manifest AI FAQs

Manifest AI FAQs address “What can Manifest AI use as its product knowledge?” and “Which store tasks does Manifest AI handle?”

What can Manifest AI use as its product knowledge?

Its documented inputs include catalog data, product attributes, store policies and approved knowledge sources, with Shopify-synced inventory, order and return data where applicable. These inputs should be checked before the assistant gives customer-facing guidance.

Which store job does Manifest AI address?

It is designed for Shopify product discovery and shopping guidance, with support answers and human handoff as part of the documented scope. It is not simply a general-purpose chatbot detached from the store catalog.

Is public pricing available?

The current page does not identify a public price table. A sales conversation should cover catalog scale, traffic, implementation assumptions and support.

Sources

The sources for Manifest AI include apps.shopify.com, getmanifest.ai, help.getmanifest.ai; the linked documents are references for checking product, purchase or review information, with applicability still to be verified.

User reviews

The Manifest AI review section groups source links and available feedback from Shopify App Store; each source’s product-profile scope is stated separately.

53 reviewsChecked Aug 31, 2026

Shopify App Store listing: Manifest AI Chatbot + ChatGPT. These reviews cover this exact app listing, not every product surface from the vendor.

Fitness OutletUnited StatesMar 2, 2026

We’ve had a good experience using Manifest AI (Milo) on our Shopify store. The chatbot integrates well and helps customers navigate products quickly, which improves the overall shopping experience. What stands out most is their support team. They are responsive, collaborative, and willing to work through custom logic requests with us. There is still room to improve, but the team has been proactive in helping us refine the setup. Overall, it’s a strong tool backed by a team that stands behind their product.

LA SIESTAUnited StatesFeb 20, 2026

We recently set up the Manifest chatbot for our Shopify ecommerce site and the setup process was straightforward and clear. Everything was well explained, our information was imported from our Shopify site, and we were able to get it up and running much faster than expected. What truly stood out, though, was the support. Vivian was incredibly helpful throughout the process. He was responsive, patient, and made sure every question we had was answered clearly, just genuinely supportive guidance that made a big difference.

McClure'sUnited StatesFeb 12, 2026

Very good application -- our consumer response rate and satisfactory resolutions has improved 90%+ in response time and answered question satisfactory.

More reviews on Shopify App Store

Developer / providerManifest AI

Original pagegetmanifest.ai