Yotpo Reviews：商品评价与 AI 功能
Yotpo Reviews & UGC 是一项电商评价管理服务，用于收集、审核和展示商品评价与视觉 UGC。它还支持分发商品评价与视觉 UGC。AI Review Summary 是受方案范围限制的展示能力，不是单独定价的独立 SaaS 产品。
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- 使用
- 0
- 收藏
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- 编辑评分
- 82/100
参考来源
用户评论
Yotpo: Product Reviews App 的 Shopify listing；覆盖 Reviews 和 UGC，不代表其他 Yotpo 产品。
This was a great app until recently. I encountered a bug and contacted support. The AI chat gave me a case number and assured me that a support agent would follow up within 4–6 hours. It's now been two days, and I've received absolutely no response or update on my issue. It's really disappointing because I was genuinely happy with the app and was even considering upgrading my plan. Unfortunately, this experience with customer support has made me rethink that decision.
Started with a free plan,realising that this app costs a fortune and my small business doesn’t need 1000 reviews a month. But there is no cheaper option than $129. My client made a mistake with her review and I wasn’t able to resend the email to her, plus she was not able from her end to go back with the same email and redo the review.This app behaves really scammy and I do not recommend it.
We've been really impressed with the level of support from the Yotpo team. As a small business without dedicated technical resource, it's reassuring to know that whenever we reach out, for Reviews or Loyalty, we get a helpful response either on the spot or via email. It's also refreshing to be able to speak to a real person when the AI agent hasn't quite resolved the issue. A special mention to Vien Saints E, who has helped us on multiple occasions with some tricky DNS record issues. The patience and quality of support have been outstanding, thank you!