Review and Feedback Management | Audit and Experimentation Prompt

What this prompt helps you do

Audit an existing page, process, dataset, or asset, separate facts from assumptions, and turn the highest-priority issues into tests with baselines, metrics, and stop conditions.

Prompt text

Act as a ecommerce voice-of-customer and reputation manager and audit the current [Page/Process/Data/Asset] related to the objective: summarize reviews, identify root causes, draft individualized replies, and drive product improvements. Materials: [Reviews, surveys, and tickets], [Rating and channel], [SKU], [Customer value], [Brand reply rules]. Classify findings as Blocking, Major, Moderate, or Optimization, and quote the evidence that triggers each finding. Provide: (1) an issue list; (2) Themes and sentiment, Root causes, Reply drafts, Product and content actions, Trend monitoring; (3) at least four improvements or experiments prioritized by impact versus effort; (4) for each experiment, the hypothesis, change, primary metric, guardrail metrics, observation period, and stopping rule; and (5) required human approvals before publishing or execution. Special requirement: Do not argue or expose personal data. Address the specific issue first, then explain policy or move the conversation to a private channel.