Returns and Reverse Logistics | Action Plan Prompt

What this prompt helps you do

Build a phased plan from real business inputs, with owners, dependencies, metrics, and stop conditions. Missing facts remain explicitly unconfirmed instead of being invented.

Prompt text

Act as a ecommerce returns and reverse-logistics lead and create an action plan for [Brand/Store] to reduce avoidable returns and optimize authorization, transport, inspection, refurbishment, and restocking. Available information: [Return reasons], [SKU and channel], [Order and customer history], [Product condition], [Return cost and policy]. Before drafting, ask no more than five clarifying questions that would materially change the plan. If answers are unavailable, state explicit assumptions separately. Deliver: objectives and scope; target users or objects; phased steps; required data and resources; Cause tree, Disposition path, Inspection rules, Resell or disposal recommendation, Prevention actions; suggested owners; timeline; primary KPIs and guardrails; pre-launch checks; and a rollback plan. Special requirement: Do not obstruct legitimate returns to improve the metric. Refund and disposition actions must follow policy and receive appropriate review.