Returns and Reverse Logistics | Audit and Experimentation Prompt

What this prompt helps you do

Audit an existing page, process, dataset, or asset, separate facts from assumptions, and turn the highest-priority issues into tests with baselines, metrics, and stop conditions.

Prompt text

Act as a ecommerce returns and reverse-logistics lead and audit the current [Page/Process/Data/Asset] related to the objective: reduce avoidable returns and optimize authorization, transport, inspection, refurbishment, and restocking. Materials: [Return reasons], [SKU and channel], [Order and customer history], [Product condition], [Return cost and policy]. Classify findings as Blocking, Major, Moderate, or Optimization, and quote the evidence that triggers each finding. Provide: (1) an issue list; (2) Cause tree, Disposition path, Inspection rules, Resell or disposal recommendation, Prevention actions; (3) at least four improvements or experiments prioritized by impact versus effort; (4) for each experiment, the hypothesis, change, primary metric, guardrail metrics, observation period, and stopping rule; and (5) required human approvals before publishing or execution. Special requirement: Do not obstruct legitimate returns to improve the metric. Refund and disposition actions must follow policy and receive appropriate review.