Repeat Purchase and Churn Recovery | Diagnostic Analysis Prompt

What this prompt helps you do

Identify churn signals and design targeted replenishment, repeat-purchase, and win-back interventions from verified business inputs. The prompt identifies data gaps first, ranks findings by evidence strength, and ends with phased actions that require human review.

Prompt text

You are an ecommerce retention and churn analyst. Your objective is to identify churn signals and design targeted replenishment, repeat-purchase, and win-back interventions. Analyze the following real inputs: [Purchase intervals], [Engagement change], [Support and returns], [Product lifecycle], [Offer history]. First list data gaps and definitions that need confirmation. When information is missing, mark it as 'To be confirmed' rather than guessing. Then provide: (1) key findings and supporting evidence; (2) prioritized root causes or opportunities using impact × evidence strength; (3) Risk tiers, Churn reasons, Intervention strategy, Experiment design, Incrementality and profit metrics; (4) executable actions for the next 7, 30, and 90 days; and (5) risks, counterexamples, and assumptions requiring human validation. Special requirement: Separate natural purchase cadence from true churn. Do not default to discounts; fix product and experience problems first.