Re:amaze：电商客服工作台与 AI 辅助客服
Re:amaze 是电商客服工作台，将顾客消息与已连接的店铺记录放在一起，方便团队集中回复。共享收件箱、在线聊天和 AI Agent 帮助客服处理常见问题；AI 无法解决的请求会交给人工。
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Re:amaze 的资料来源
以下官方产品、帮助与定价资料用于核对本页的功能和购买条件。
Re:amaze 第三方平台用户评价
Re:amaze 评论区汇集 Shopify 应用商店、G2、Capterra 的来源链接与已收录反馈，各来源所对应的产品范围分别注明。
以下来源分别展示这款产品的评分与用户经历。各平台的评论数量独立统计；点击评论卡片或来源页面可查看原文背景。
Re:amaze 的 Shopify 应用评分。
Dakota is an excellent source of knowledge and ambassador for Re:amaze. Our small business just downloaded to product and he's been very helpful getting us up to speed with all of the functionality we need to keep our customer service up and running.
AI functionality demo with Dakota T was very insightful. He explained everything with great clarity and patience. We will be expanding our usage/plan because of this.
Re:amaze 在 G2 的用户评价。
The variety/flexibility of options, the multi-brand approach, the great support, and it's affordable. They recently added AI features that pull information from FAQ's, those are very helpful
Seat price is relatively cheap and has features needed.
Re:amaze gives us the ability to chat with our customers. It's straightforward and easy to use. I love having the ability to see who is managing each chat in real time.
We have been using Re:amaze for over a year now and it has been a great tool for helping us help our customers efficiently. The program can be customized to provide the level of service your business requires and options for AI help are there when you are ready to pull the trigger. Dakota has been a valuable resource and so helpful when we have needed more information. A great platform! Thank you!